I have found lines of communication within an OEM factory are often blurred and confusing, and they become even more opaque between Tier 1 and Tier 2 suppliers. I encourage our clients to create long-term relationships in China at a high level, while also realizing many Chinese Senior Managers are distracted by issues that aren’t on the factory floor. My goal is to establish processes that anticipate disruptions, and clarify communication.
Technical Exchange Program
In some cases it is necessary to bring the Chinese OEM and International Client into a closer partnership by sharing technical knowledge. Before this stage begins I will share with you some best practices of safeguarding proprietary Intellectual Property. We may then set up technical seminars or conferences in China or your location. Achievement of this goal will create a common product specific language between the OEM and the Client. Current technical innovations can then be improved for future product offerings.